Refund and Return Policy

At KEEP, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website and services.

Information We Collect

  • Personal Information: When you make a purchase, sign up for our newsletter, or contact us, we may collect your name, email address, shipping address, phone number, and payment details.
  • Non-Personal Information: We may also collect data such as browser type, IP address, and website usage statistics to improve our services.

How We Use Your Information

We use the information collected to:

  • Process and fulfill your orders.
  • Improve customer service and support.
  • Send updates, promotions, and marketing emails (you can opt out anytime).
  • Analyze website traffic and enhance user experience.
  • Comply with legal and security requirements.

Sharing Your Information

  • We do not sell or rent your personal information.
  • We may share your data with trusted third-party service providers for payment processing, shipping, and analytics.
  • We may disclose your information if required by law or to protect the security of our business and customers.

Data Security

We implement security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no online platform is 100% secure, and we encourage users to take precautions when sharing sensitive data.

Cookies and Tracking Technologies

  • We use cookies to improve your browsing experience and personalize content.
  • You can manage your cookie preferences through your browser settings.

Your Rights and Choices

  • You can request access to, update, or delete your personal information by contacting us at thepromise@keep-ac.com.
  • You can opt out of marketing emails by clicking the unsubscribe link in our emails.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

If you have any questions or concerns, please contact us at thepromise@keep-ac.com. Thank you for trusting KEEP!